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  • Watches
    • Mens Watches >
      • Motima
      • Myst - Mens
      • Alpha
    • Ladies Watches >
      • Colours
      • Myst - Ladies
      • Fortuna
      • Monroe
      • Floriale
      • Sophia
      • Grace
  • Collections
    • Bark
    • Beach
    • Colours
    • Floriale
    • Life
    • Myst
    • Fantasy
  • Jewellery
    • Rings >
      • Engagement
      • Wedding Bands
      • Dress Rings
    • Earrings
    • Necklaces & Pendants
    • Australis
    • Pink Diamonds
  • Writing
    • Fountain Pens
    • Roller Ball Pens
    • Ballpoint Pens
  • Purchase
    • Online Store
    • Personal Shopping Service
    • Find Curtis Australia
  • The Curtis Story
    • Relationships
    • Curtis in the Media
  • Contact Us

ONLINE PURCHASES - TERMS & CONDITIONS

ReTURN OR EXCHANGE

Articles are accepted for return or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply, for example bespoke items, and special offers.

To return an item, please contact us first to provide us with your details.
Please note that your return/exchange request will be processed within 21 business days of receipt.

A refund will be made to the purchaser upon request if payment has been received. 

If you have any questions, please contact us on 03 5152 1089, or via this Contact form

​Have a question ?

Feel free to contact us via our Chat Service if you can see us online, or Contact Us here

Visit us at 
129 Macleod Street, Bairnsdale, Victoria 3875

If you are travelling any distance, please call ahead to ensure your personal appointment. We look forward to seeing you.
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